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ShareASale Shopify Plugin Overview

To integrate your Shopify store with the ShareASale platform and begin tracking sales in your account, ShareASale offers an easy-to-install Shopify Plugin.

The ShareASale Shopify plugin sets up the tracking pixel on a Merchant’s cart, product datafeed generation, adjusted commissions if customer orders are adjusted or voided, and advanced tracking and commission settings for sophisticated Affiliate attribution strategies.

Installation Instructions

  1. Please click on the following link to install the plugin on your Shopify store: https://apps.shopify.com/shareasale

  2. You will then be prompted to enter your ShareASale Merchant ID. You can locate your ShareASale Merchant ID by first logging in your ShareASale account and referring to the top-left corner of the page.

  3. Click on ‘Install Tracking’ to install the tracking code on your Shopify store. You will then be taken to the plugin’s home page.

  4. You will then be prompted to enter your account’s Master Tag ID in the plugin’s Master Tag ID field. You can retrieve this ID from the following options:

    1. For merchants in the Setup Wizard, you can find this within Step 4 (Tracking Code Installation).

    2. For Live Merchants, you can find this by navigating to MY ACCOUNT > ACCOUNT DETAILS
      Account Details: https://account.shareasale.com/m-account.cfm

    3. If you cannot locate your Master Tag ID, or would like to verify that you have one, please submit a ticket to our ShareASale support staff.

For merchants that are upgrading their Shopify tracking from the older Shopify tracking pixel, you will need to remove the existing pixel from the ‘Additional Scripts' field from your Shopify checkout’s ‘Order Status Page’.

Please refer to our Shopify Pixel Instructions to locate the existing pixel code that needs to be removed.

Testing

Now that your tracking tags have been installed, we will need to test that everything is working as expected. To do this, we’ll simulate an Affiliate referred purchase by clicking a ShareASale test link and then running a purchase on your store. If the test is successful we’ll see a record appear in your ShareASale console, which we will VOID so that it doesn’t debit commissions from your account.

If you were emailed a link to this document, a test link may have been provided to you. If it wasn’t, you can obtain one from your account by clicking here.

NOTE: If you do not click the test link your order will not track.

The test link should direct you to your own store. Once there, please purchase any item in your store. Sometimes Merchants will have a test item worth $1.00 sale price, but above $0.00 minimum.

After the purchase is complete, navigate to www.shareasale.com in your browser and log into your account. Click Reports and then click Transaction Details from the drop-down menu.

Filter the report for Affiliate ID 178 using the panel on the left. The filtered view should now show your test purchase as an entry with today’s date.

If the order tracked successfully…

Your account is now ready to use ShareASale with your store. Please contact us at ShareASale@ShareASale.com for further information about:

  • Product specific commissions (offer different commissions by product)

  • New customer incentives (offer commission bonuses for new customers)

  • Exclusive coupon codes (used for tracking conversions without link clickthrough)

If the order does not show up in the Transaction Details Report…

Please verify that you have completed all of the steps as instructed. Common mistakes include not entering the correct Merchant ID in your tracking code and forgetting to click the test link.

If after verifying all of these steps your tracking still does not work please contact our support team at ShareASale@ShareASale.com.

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